FAQ
Frequently asked questions about Hystore
Store, payments, delivery and every panel feature, in direct answers.
About Hystore
What is Hystore?
Hystore builds stores for Minecraft and Hytale servers and for digital products. You create the store without coding, the money goes to your gateway account and, on Minecraft and digital, the purchase is delivered automatically.
How much does Hystore cost?
The price depends on the plan and the store type, and it is on the pricing page, in reais and dollars. Hystore charges no fee per sale; the gateway you connect charges its own.
Do I need to know how to code?
No. Products, layout, payments, emails, Discord and launcher are set up through panel screens. Even the store can be created in a chat with Hyler.
Where does the sales money go?
Straight to your account on the gateway you connect: Mercado Pago, PicPay, Stripe or PayPal. Hystore does not hold your balance.
How does a purchase reach the game?
You write in each product the commands to run. When payment is approved, the Hystore plugin on your server picks up the purchase, runs the commands and marks the order as delivered. If the player is offline, they get it when they join.
Which Minecraft versions work?
The plugin runs from 1.8.8 to the latest version, on Spigot, Paper and Folia, and updates itself.
Can I sell files and license keys?
Yes. The digital product store delivers files up to 500 MB and license keys instantly, in My purchases, with no server or plugin.
Can I use my own domain?
Every store starts at yourserver.hystore.com.br. On plans with a custom domain, you point your address and HTTPS is set up on its own.
Can I change plans later?
Yes, in the panel, to another plan of the same store kind. Before you confirm, the panel shows how the charge changes.
Does the store work in other languages and currencies?
It does. The store speaks Portuguese, English and Spanish, and you choose whether to sell in reais or dollars.
Minecraft
Does the player need to be online to receive it?
No. If they are offline, the delivery waits and runs as soon as they join the server.
Do I need LuckPerms?
No. With LuckPerms, the rank becomes a timed group. With another permissions plugin, you write the commands to add and remove it.
Which versions and server software are supported?
From 1.8.8 to the latest version, on Spigot, Paper and Folia, with PlaceholderAPI placeholders.
Can I have more than one server?
Yes. Each product goes to the right server, and the server limit depends on the plan.
Hytale
What works for Hytale today?
The store with the four layouts and the builder, payments to your account, forum, wiki, tickets, forms, partners, finance and the Discord bot, depending on the plan.
What about in-game delivery?
The Hytale delivery plugin is in testing and shows up in the panel, under Plugin, as soon as it is released.
Is there a launcher for Hytale?
No. The launcher is for Minecraft servers only.
Can I have a Minecraft store and a Hytale store?
Yes. Each store is of one kind only, and the same account can have several stores.
Digital products
Do I need a game server?
No. The digital product store is its own kind, with no server, plugin or launcher.
What is the maximum file size?
Up to 500 MB per file, with versions.
How does the buyer receive it?
In My purchases, in your store, as soon as payment is approved. They log in to the store with their email.
Can I turn a game store into a digital one later?
No. The store kind comes from the plan picked at sign up and does not change. The same account can create another store.
Store and layouts
Can I change layouts later?
Yes, under Appearance, at any time. What you built in the builder stays saved.
Which plan includes the builder?
Every plan.
Can I create my own pages?
Yes. Besides the store pages, you can create up to 20 pages of your own in the builder.
Payments
Which payment methods do players see?
The ones you enable on each gateway: Pix, card and boleto on Mercado Pago; Pix, wallet and card on PicPay; card, Pix or boleto on Stripe; and the PayPal account.
Where do I get the gateway credentials?
The panel shows the path on each gateway, and Hyler guides you step by step on each one’s site.
Does the money go through Hystore?
No. It lands straight in the gateway account you connected.
Delivery and ranks
Are ranks removed when they end?
Yes. The plugin runs the removal commands at the end of the period, and buying again adds time.
Which version does it work on?
From 1.8.8 to the latest version, on Spigot, Paper and Folia.
Launcher
Does it work with servers that use their own login?
Yes. The launcher accepts nLogin, AuthMe or your own database accounts, plus Microsoft accounts.
Do players need to reinstall after each change?
No. What you change in the panel arrives on the next start.
Is there a mobile version?
Yes: an Android APK with a QR code and a package ready to publish on Google Play.
Discord bot
Is the bot Hystore’s or mine?
Yours. It uses your store name and logo and runs with the application you created on Discord.
Do I need to keep a computer on?
No. The bot stays connected through Hystore.
Are tickets the same on the site and on Discord?
Yes. A reply in one place shows up in the other.
Community
Do players need another account?
No. Forum, wiki, support and forms use the same store account.
Can tickets be answered on Discord?
Yes, with the Discord bot on. The ticket stays the same on the site and on Discord.
Does every plan include each module?
Each one is a module that depends on the plan. The plan comparison shows what comes with each.
Partners
Does the money go through the partner or Hystore?
No. Sales land in your account, and you pay the commission by PIX or in store credit.
How long until commission is released?
You choose the holding period. The default is 30 days, to cover refunds.
Which plan includes it?
Every plan.
Finance
Do I need to log the sales?
No. Paid sales come in on their own, with the gateway fee already deducted.
Does the Hystore subscription go into the books?
It goes in on its own, along with the commissions paid to partners.
Who on the team sees the finances?
You choose who only views, who logs entries and who gets the budget alerts.
Team and management
How many people can be on my team?
It depends on the plan. The plan comparison shows each limit.
Can Hyler make up answers?
He answers from the Hystore knowledge base, written from the panel itself, and says when he cannot find something.
Your next sale starts here.
Create your store now. Hyler builds it with you in a chat and you leave with the address live.